FAQs
What can I expect in a counselling session?
Each session is a space for you to slow down, reflect, and explore what’s happening in your world. There’s no pressure or judgement. Just a calm, collaborative conversation, centred on you and that focuses on your story, your goals, and what matters most to you.
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Do I need a referral to book a session?
No referral is needed. You’re welcome to get in touch directly through the contact form or by email to arrange a time that suits you.
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How long are sessions, and what do they cost?
Individual sessions are 50 minutes and are $130 each for an individual and $180 for two people. Payment details are provided when your booking is confirmed.
Can I do counselling online?
Yes! Sessions can be held either in person, online or via call. You’re welcome to choose the option that feels most comfortable or fits best with your schedule.
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Is what I share kept confidential?
Absolutely. We work in alignment with the NZAC code of Ethics. Your privacy is respected. What you share in counselling stays between us, except in rare situations where there are safety concerns or legal obligations to share information — we will always try to talk with you and work with you if it ever comes up. We will speak about confidentiality together and sign a confidentiality agreement before we begin counselling.
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What happens if I need to cancel or reschedule?
Life happens. If you need to cancel or change your appointment, please give at least 24 hours’ notice where possible. This allows your session time to be offered to someone else who may be waiting. If you cancel within the 24 hour time frame, or do not show up, a 50% cancellation fee is charged the first time, for future cancellations or no shows after that a 100% cancellation fee will be charged.
